The Clinical Lab Medical Technologist provides accurate and timely testing and results to requesting physicians for use in the diagnosis and treatment of disease. The Clinical Lab Medical Technologist should consistently utilize excellent customer service skills to both internal and external customers at all times. A deep understanding of testing principles, Quality Control, and team work are essential. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory.
- Performs clinical testing consistently according to established standard operating procedures as described in procedure manuals, quality control specifications and workflow guidelines.
- Responsible for the completion of any special projects, process improvements or new method introduction at the request of the Lead Tech/Supervisor/Lab Manager.
- Ensures that all workflow processes are completed within acceptable time frames. Monitors TAT report to ensure timely reporting of the results.
- Responsible for the maintenance and organization of all documentation generated by the laboratory or by instrumentation such as QC, calibrations, etc.
- Understands and observes all confidentiality and HIPAA provisions
- Recognizes and conveys to management any departmental improvements necessary
- Responsible for all equipment in assigned areas of work
- Performs processing, result entry, and quality control for all chemistry specimens.
- Assist other technologists with all problems, initiate resolution of errors, document discrepancies, perform troubleshooting on all instruments trained on and resolve all errors and other problems; initiate service calls when appropriate.
- Independently perform diagnostic testing with accuracy, precision, and efficiency following established SOPs. Report diagnostic data in compliance with policies, SOPs, and turn-around-time schedules with fewer than 2 LIS correction per month.
- Demonstrate the ability to assess and interpret test data reflective to the patient’s diagnosis, clinical status, age, gender, etc.
- Constantly reviewing current procedures and coordinate changes, with supervisor approval, in order to implement procedures that will facilitate more accurate and timely reporting of patient results.
- Ability to perform laboratory mathematics.
- High energy level, comfortable performing multifaceted activities.
- Ability to look beyond daily functions to implement higher standards through evaluation and education.
- Energetically train new employees completing a training checklist.
- Assumes other duties as assigned by management.
- Recognize and resolve all QC discrepancies and assist other technologists, if needed, with resolution of QC discrepancies when necessary.
- Perform and document all routine and periodic maintenance according to instrument guidelines and established SOP’s.
- Monitor/evaluate temperature dependent equipment. Document any problems on a QC deviation form and ensure that someone is notified to rectify the issue.
- Be able to recognize instrument malfunction and independently troubleshoot instrument, assay, and/or analytical problems to prevent delays in patient testing and initiate service calls when necessary.
- Communicate all problems, instrument malfunctions, etc. to area supervisor or Lead Technologist, and/or other co-workers if necessary.
- Is cooperative in the performance of job duties and tasks.
- Adjusts work assignments to meet the needs of the section/laboratory, when instruments are down, reduced staffing, or areas are slow.
- Performs "as needed’ maintenance and helps coworkers with job assignments as time allows.
- Understand QC concepts, identify problems, and implements corrective action.
- QC run each day must be within the established tolerance limits. Understand how and when a run is failed and what corrective action must take place for patient results to be released.
- Perform all bench, kit, and assay QC. Make sure when QC or kit reagents change that the QA/QC coordinator is notified and the change is documented on the QC sheet (or get a new one if the SOP calls for it).
- Perform, monitor, and maintain daily QC, QA, all appropriate maintenance log sheets, discrepancy logs, and maintenance records.
- Daily checking of Quality Control from other areas where trained.
- Document the following: temperature dependent equipment on Temperature QC log sheets, document equipment maintenance log sheets, discrepancy logs, calibration logs, and general work performance logs.
Education and Experience:
- Associate’s, Bachelor’s or Master’s Degree in a science-related field from an accredited university. Preferable MT/MLT certified with ASCP qualifications or equivalent.
- If Bachelor’s or Master’s degree is held in another science related field, a minimum of 1-3 years of clinical experience is required.
Customer Service: Demonstrates concern for meeting internal and external customers’ needs in a manger that provides satisfaction for the customer within the resources that can be made available.
Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.
Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.
Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected