Contact Us

GENETWORx is dedicated to impacting, improving, and innovating the lives of all people, whether it’s through COVID-19 diagnostic or antibody testing, or pharmacogenomics. We take pride in providing accurate, rapid results and look forward to helping you! If you have any questions, feel free to reach out to us.

By Email: Click on the various links found below in each section
Phone: 610-726-1205
Fax: 866-704-3113
4060 Innslake Drive,
Glen Allen, VA 23060

COVID-19 Related Items


For COVID-19 test results, call 610-726-1205 or log into the patient portal at  To request COVID-19 test kits please feel out the form below.

Order COVID-19 Tests

Call: 610-726-1205
Complete Form:

This form is for ordering new test kits for healthcare providers, employers, governments, etc.
It is not for receiving your test results.
We look forward to receiving your inquiry. Please allow up to 24 hours for response. Thank you!

Customer Service Needs


Have a Billing question? Click here.

Plan Sponsors

Want to learn more about how GENETWORx can help you reduce costs AND enhance care for your plan participants?
Looking for information on our network of physicians and pharmacists? Click here

Healthcare Professionals

Interested in joining the GENETWORx network?
Want more information on how GENETWORx can enhance patient care? Click here


Want more information about GENETWORx?
Looking for a pharmacist or physician in the GENETWORx network? Click here

Call Now 610-726-1205