Tools to help you order, test & get your results quickly – because we know how important it is to get back to business
At GENETWORx, we are making it fast and easy to learn everything you need to know in order to get up and running with our COVID-19 tests in an effective and hassle-free way. Below you’ll find guides and resources which will guide you through every step involved in COVID-19 testing, including: setting up an account and ordering COVID-19 test kits, performing COVID-19 nasopharyngeal or mid-turbinate swab and saliva tests and using the Copia software to manage and receive your COVID-19 test results.
For questions and help regarding the self-collection diagnostic GENETWORx COVID-19 Nasal Swab Test Kit, visit our Help page.
Getting Started with the GENETWORx Welcome Kit
These resources will provide everything you need to create an account and start ordering COVID-19 tests. The Quick Start-up Guide will walk you through the simple steps necessary to start ordering test kits – from how to get started by setting up your account with us to how to do a COVID-19 test specimen collection. The Account Set-up form must be completed and returned to create an account, and the letter from our Laboratory Director explains our gold standard certifications.
Copia Customer Portal for Online Orders & Test Results
These videos and guides will help you with the one-time set-up of your account in Copia, our online portal where you will place test kit orders and view your employee test results.
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COPIA CHAPTER 1 - GETTING STARTED | |
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COPIA CHAPTER 2 - HOW TO ORDER PATIENT LABS | |
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COPIA CHAPTER 3 - HOW TO VIEW PATIENT LAB RESULTS | |
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COPIA CHAPTER 4 – REPORTS | |
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HOW TO ORDER PATIENT LABS IN COPIA GUIDE | |
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HOW TO VIEW TEST RESULTS IN COPIA GUIDE |
| COPIA CHAPTER 1 - GETTING STARTED | |
| COPIA CHAPTER 2 - HOW TO ORDER PATIENT LABS | |
| COPIA CHAPTER 3 - HOW TO VIEW PATIENT LAB RESULTS | |
| COPIA CHAPTER 4 – REPORTS | |
| HOW TO ORDER PATIENT LABS IN COPIA GUIDE | |
| HOW TO VIEW TEST RESULTS IN COPIA GUIDE |
Administration of a COVID-19 Swab Test
Both the short video and how-to guide provide simple, step-by-step instructions on specimen collection. We recommend you watch the video prior to testing, and reference the how-to when it comes time to administer the test.
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HOW TO COLLECT A NASOPHARYNGEAL OR MID-TURBINATE COVID-19 TEST SPECIMEN - VIDEO | Watch Video |
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HOW TO COLLECT A NASOPHARYNGEAL OR MID-TURBINATE COVID-19 TEST SPECIMEN - GUIDE | Download |
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HOW TO COLLECT AN ANTERIOR NARES COVID-19 TEST SPECIMEN - VIDEO | Watch Video |
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HOW TO COLLECT AN ANTERIOR NARES COVID-19 TEST SPECIMEN - GUIDE | Download |
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HOW TO COLLECT A SALIVA COVID-19 TEST SPECIMEN - VIDEO | Watch Video |
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HOW TO COLLECT A SALIVA COVID-19 TEST SPECIMEN - GUIDE | Download |
| HOW TO COLLECT A NASOPHARYNGEAL OR MID-TURBINATE COVID-19 TEST SPECIMEN - VIDEO | Watch Video |
| HOW TO COLLECT A NASOPHARYNGEAL OR MID-TURBINATE COVID-19 TEST SPECIMEN - GUIDE | Download |
| HOW TO COLLECT AN ANTERIOR NARES COVID-19 TEST SPECIMEN- VIDEO | Watch Video |
| HOW TO COLLECT AN ANTERIOR NARES COVID-19 TEST SPECIMEN - GUIDE | Download |
| HOW TO COLLECT A SALIVA COVID-19 TEST SPECIMEN - VIDEO | Watch Video |
| HOW TO COLLECT A SALIVA COVID-19 TEST SPECIMEN - GUIDE | Download |