Contact GENETWORx

Contact Us

GENETWORx is dedicated to improving the lives of all people, whether it’s through COVID-19 diagnostic or antibody testing, or pharmacogenomics. We take pride in providing accurate, rapid results and look forward to helping you! If you have any questions, feel free to reach out to us.

Contact Customer Service

By Email

Click on the various links found below in each section

Phone

800-858-5909

Fax

804-597-2333

Mail

4060 Innslake Drive, Glen Allen, VA 23060

Find the Right Support for Your Needs

Patients

For patient information and inquires, please email AccountSupport@Genetworx.com

Billing

For questions on billing, please email AccountSupport@Genetworx.com

Healthcare Professionals

For info on joining the GENETWORx network, please email AccountSupport@Genetworx.com

Plan Sponsors

For info on our network of physicians and pharmacists, please email AccountSupport@Genetworx.com