Full-time Position
Recovery Centers of America (RCA) was created in pursuit of one goal: Help 1 million patients achieve a full life of recovery by providing evidence-based alcohol and drug addiction treatment, as well as eating disorder treatment. We believe patients who are treated well get well sooner, which is why we treat every patient with dignity, discretion, and respect. We’re on a mission to deliver the highest-quality, most affordable, and most accessible addiction treatment available. More importantly, we’re on a mission to save lives. We provide our patients with a complete continuum of care including medically-monitored detoxification, residential inpatient, intensive outpatient (IOP), partial hospitalization (PHP) and general outpatient (GOP) — offered both in-person and via telehealth — as well as a variety of free community support meetings at our neighborhood-based centers for addiction treatment.
Job Description
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Title: |
Business Analyst/ Jr. Product Manager |
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Department: |
Lab IT |
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Reports To: |
Greg Ziegler |
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Position Summary: |
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RCA is seeking a Business Analyst /Project Manager whose duties include project management and oversight, requirements gathering/documentation, scope management, issue resolution, quality assurance, and ensuring client satisfaction. S/He will be responsible for identifying and creating product requirements and taking ownership from initial concept through delivery. The Business Analyst/ Jr. Product Manager will need to understand existing processes and how they will impact the end customers and create new approaches. This role requires someone who thrives in a dynamic environment and can communicate effectively with business and technical stakeholders at all levels of an organization. |
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Primary Responsibilities: |
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· Gather requirements, define functionality and set goals in order to drive product delivery with the engineering and project management teams. · Define product requirements in the form of user stories and an engineering backlog · Define and drive product metrics · Analyze data and develop insights to inform product development and prioritization · Ensure the information technology applications are available and flexible to meet the changing business environment · Maintaining operational stability, application performance and immediate response to reported incidents are the performance measurements for the role · Serve as an information technology subject matter expert for the applications and channels they support · SQL code development to pull insights from various databases · Deliver high quality, timely, and actionable insights that define opportunities and risks and translate into clear recommendations with associated implications for the business · Educate stakeholders to empower them with accessible, actionable data and insights · Present detailed quantitative analysis and qualitative insights to senior leadership in a manner that is easily interpreted and aids strategic and tactical decision making |
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Education & Experience |
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· Undergraduate and/or Masters in a discipline requiring a strong analytical aptitude · 3+years of recent business analysis experience · 3+years of recent project management experience · Experience managing Software Application Development projects · A good understanding of the SDLC and project management methodologies · Ability to effectively manage project scope, schedule, and cost · Ability to identify and manage issues and risks · Ability to conduct business analysis exercises with the client · Requirements gathering and documentation skills · Must be proactive with solid organizational and time management skills · Outstanding written and verbal communication skills |