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Time is of the essence when it comes to a COVID-19 diagnosis or antibody results. GENETWORx provides both a COVID-19 diagnostic test and an antibody test, so you will know if you currently have COVID-19 or have had an immune response to the virus.

COVID-19 Diagnostic Tests

GENETWORx’s 99% accurate COVID-19 test detects the presence of SAR-CoV-2, the virus responsible for COVID-19, at a level of sensitivity that surpasses other laboratories. With this level of accuracy and our fast turnaround time, you can count on more accurate, faster results.

Considered the gold standard due it the level of accuracy, GENETWORx’s COVID-19 99% specificity and sensitivity test will provide you with your results with 2-3 business days after your sample is received. The test is in the form of a nasal swab.

GENETWORx is a great company. The employees are friendly, and products are delivered as fast as they are requested. Results are available quickly, which helps to prevent delays in resident care. I would give this company five stars and recommend to all healthcare organizations."
-Nicole, Director of Performance Improvement and Infection Control, Fair Acres (800-bed Long Term Care Center), Delaware County, PA.

Please note: GENETWORx COVID-19 tests are not available direct to consumer at this time and require a physician’s order to purchase. Please call your doctor to discuss ordering a COVID-19 Diagnostic Test.


COVID-19 Total Antibody (IgM & IgG) Tests

The GENETWORx COVID-19 Total Antibody (IgM & IgG) assay is a blood test that is performed to determine if your body has had an immune response to COVID-19.

The COVID-19 Antibody Test checks to see if your immune system has responded to the infection – which is a sign that you have likely already had COVID-19. It is not for diagnosing an active COVID-19 infection. While the test is more accurate when preformed at least 14 days after infection, if you don’t have symptoms but suspect you may have been infected, this test can be conducted at any point.

Ready for a test? Call GENETWORx at 804-346-4363.


COVID-19 Diagnostic Testing Step By Step
Contact your healthcare
If you feel sick or have been exposed to the infection, contact your healthcare provider to get assessed.
Get tested
You will be tested for COVID-19 using a nose swab, and your provider will send your sample to the GENETWORx lab for testing.
Receive Results in
2 Business Days
GENETWORx produces tests with quick turnaround times; your medical provider will have your test results to you within 2-3 business days. You can also access them directly yourself via phone, text or the GENETWORx patient portal.
Follow all further
Upon receiving your results, you will be given further instructions that pertain to your specific health needs.


Accessing Your Results

GENETWORx makes it easy for you to access your results without any delays—whether it’s by phone, by text or our Patient Portal. The results are in your hands.

By Phone:
Dail: 804-346-4363
By Text:
If your mobile number was provided by you or your healthcare provider along with your GENETWORx COVID-19 test, you will receive a text from GENETWORx with a link to a secured portal where you may access your results.
By Patient Portal:
Visit the GENETWORx Patient Portal at https://patients.genetworx.com/


COVID-19 Diagnostic Testing FAQs

What is COVID-19?

COVID-19 also known as the Novel Coronavirus, SARS-CoV-2 or 2019-nCoV is the name for the serious respiratory disease responsible for the pandemic currently affecting the world. The pandemic was officially declared by the World Health Organization on March 12th of 2020.

Does GENETWORx provide a test for COVID-19?

Yes. GENETWORx is one of the U.S. laboratories currently distributing COVID-19 test kits and analyzing them for the presence of the complex COVID-virus. The swab test is not currently approved for direct to consumer distribution, in order to receive it a request from a physician or an authorized healthcare provider is required.

How does the GENETWORx COVID-19 test work?

The test must be requested from GENETWORx by a qualified medical provider. Once requested and purchased, the test is delivered in the form of a kit. Each kit contains a swab to collect a specimen sample from the nose, a vial of universal transport media to preserve the sample for up to 7 days, a requisition form, test instructions, biohazard bag and a prepaid FedEx overnight shipping bag for returning the collected sample to the lab for COVID-19 testing. Test results are available through your physician or medical provider within one to two business days of GENETWORx receiving the test kit.

How accurate is the GENETWORx COVID-19 test?

The GENETWORx COVID-19 test is guaranteed 99% accurate. Due to our special, in-lab testing method and highly specialized equipment we are confident in promising our customers best in industry accuracy when using our COVID-19 test. GENETWORx's COVID-19 test picks up the COVID-19 virus at its earliest stages, limiting the risk of false positives.

Is the GENETWORx COVID-19 test certified?

Yes. GENETWORx is CLIA certified and CAP accredited. The test is guaranteed 99% sensitive and specific. Three federal agencies are responsible for CLIA: The Food and Drug Administration (FDA), Center for Medicaid Services (CMS), and the Centers for Disease Control and Prevention (CDC). CAP accreditation is provided by the College of American Pathologists.

Is the GENETWORx COVID-19 test covered by private health insurance, medicaid and medicare?

In many cases, the GENETWORx COVID-19 test is fully covered by private insurance, medicaid and medicare, particularly if ordered for a patient who has been exposed to or is showing symptoms of the COVID-19 virus.

How can I order COVID-19 tests from GENETWORx?

COVID-19 tests are currently not available direct to consumer, the tests must be requested from GENETWORx by a qualified medical provider. A list of qualified medical providers for each state is available. GENETWORx has a minimum order requirement and is not suitable for single consumers in need of COVID-19 testing. If you are a single consumer and suspect you have COVID-19, please contact your doctor or an authorized healthcare provider immediately. Businesses, Physician Offices, State Departments, Hospitals, Emergency Management, Assisted Living Facilities, Employers, and others interested in ordering COVID-19 tests can get in touch with us by clicking here.

How are test results provided and how long does it take to receive them?

Once GENETWORx receives a complete and valid nose swab sample it will be tested and results are available in 2-3 business days. The result – whether it’s positive or negative – will be sent confidentially to your physician via our portal. You can also receive the results directly by:

What is the difference between a COVID-19 test and a COVID-19 antibody test?

An antibody test is different from a regular COVID-19 test, its main purpose is to determine if the person tested has previously been infected by the virus and thus developed COVID-19 antibodies. Unlike a GENETWORx COVID-19 test, an antibody test is not a reliable way to test patients for a COVID-19 infection. This is mainly because it is unable to detect a COVID-19 infection until it’s in the late stages. A regular COVID-19 test is designed specifically to detect the presence of the virus and not the antibodies created by it. The GENETWORx COVID-19 test is considered the gold standard due to its accuracy, ability to detect infection in earliest stages and result turnaround time.

Does GENETWORx provide a COVID-19 antibody test?

Yes, GENETWORx provides COVID-19 antibody tests and is currently taking orders for these tests. Learn more about our Antibody Testing, including how to order a test, below or by calling 804-346-4363. GENETWORx will have testing supplies in your hands within 72 hours.

Does GENETWORx have any recommendations besides testing to help combat the COVID-19 virus?

The best way to prevent COVID-19 infection is to avoid exposure and help those close to you do the same. Please visit the CDC website for comprehensive guidance on how to keep yourself and those within your community safe.

Some advice from GENETWORx includes:

  1. Clean your hands as often as possible with warm water and soap or sanitizer with at least 60% alcohol content and avoid touching your eyes, nose, and mouth unless hands are clean
  2. Avoid close contact with others and do not leave home unless absolutely necessary
  3. Cover your mouth and nose with best mask available when leaving home, even regular cloth is better than nothing, keep sneezes and coughs covered
  4. Keep a social distance of about 6 feet even while wearing a mask
  5. Clean AND disinfect frequently touched surfaces like doorknobs, tables, phones, etc. daily


COVID-19 Antibody Testing FAQs

How is a specimen collected for an antibody test?

A venipuncture is performed to collect blood from the patient. Serum or plasma will be tested to determine if the patient has antibodies against COVID-19. Blood draws need to be performed by health care providers or at labs.

Who can order GENETWORx Antibody tests?

Anyone can have a COVID-19 Antibody test; however, the test is a blood test that must be performed by a physician. GENETWORx proudly supplies tests for healthcare providers, state and local governments, colleges and universities, assisted and long-term care facilities, food services, professional and collegiate sports, transportation services, utilities, law firms, and employers.

How will I be notified of results? And when?

Results will be available in GENETWORx’s online portal or by phone (804-346-4363) within 24-48 hours after the sample has been received. If you provided your mobile number, you’ll receive a text from GENETWORx with a link to our secure portal.

How accurate are GENETWORx’s Antibody tests?

GENETWORx COVID-19 Total Antibody (IgM & IgG) test is 99.8% specific and 100% sensitive when performed at least 14 days after COVID-19 infection.

How can I order GENETWORx’s COVID-19 Antibody tests right now?

Contact GENETWORx by calling 804-346-4363 to order your Total Antibody test. You’ll have a testing kit within 72 hours.

Can I still get an antibody test if I don’t have symptoms?

Yes. If you believe you’ve been exposed to COVID-19 or have tested positive but do not have symptoms, you can still get a GENETWORx Antibody test.

Who can get the antibody test?

If you’ve tested positive for COVID-19, been at risk for exposure, have had symptoms or not, you are eligible for COVID-19 antibody testing.

Can children get the antibody test?

There is no age minimum for antibody testing.

Why should I get an antibody test?

Although having the antibodies does not guarantee immunity, early research indicates there is at least some protection from previous COVID-19 exposure.

Because antibodies play such an important role in the battle against COVID-19, health care professionals need to know who has been exposed to COVID-19 and if they’ve developed an immune response. As we learn more and more about COVID-19, these results, combined with other important data, could help figure out individuals who are more (or less) susceptible to more COVID-19 infections.

What does it mean if I have antibodies?

If you test positive for COVID-19 antibodies, it likely means that you have been exposed to COVID-19. Antibodies are often the immune system’s way to fight off infections. However, antibodies don’t guarantee immunity against certain viruses. Unfortunately, we don’t know if people who have COVID-19 antibodies are protected in the future. Research is still ongoing.

Do I need to social distance if I have antibodies?

Yes, you will want to social distance if you have COVID-19 antibodies. Just because you have antibodies doesn’t mean you’re immune from COVID-19 infection. Plus, you can transport the virus, increasing the risk of infection to other people.

Do I have to get sick from COVID-19 to get antibodies?

No, you don’t have to get sick in order to get antibodies. Research shows that a large amount of people have the antibodies to COVID-19 without ever actually getting sick. That’s why some people test positive for COVID-19 without ever having any symptoms.

If I have the presence of antibodies, does that mean I can’t get re-infected by COVID-19?

Simply having the presence of antibodies doesn’t mean you are immune against future COVID-19 infections. Antibody testing provides a yes or no when it comes to creation of antibodies to a specific virus.

Any health concerns to getting the antibody test?

Currently, there are no known medical risks associated with taking the COVID-10 Antibody test, beyond that of a typical blood draw.