Physicians, hospitals, and any other United States healthcare provider can order GENETWORx’s 2019 Novel Coronavirus (COVID-19) test. Our 99% specificity and sensitivity test detects the presence of SAR-CoV-2, the virus responsible for COVID-19, and is available for patients who meet present guidance for evaluation of COVID-19 infection. The GENETWORx test follows Centers for Disease Control approved Assay kits required for sample testing for the Coronavirus genome.

You will always speak to one of our staff members when you call - no automated systems here. For more information on our testing capabilities or instructions of gathering samples, please contact GENETWORx at This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling Matt Etheridge at 478-718-7497 or Damon Faulkner at 865-405-9660.

My facility has been using GENETWORx for several months now and we are beyond satisfied. The lab testing and reporting is exceptional. The customer service is phenomenal. We have not had any issues and are very happy to have found a lab to partner with in order to provide the best patient care possible. Our results are always available much more quickly than other labs we have looked into and there is always someone available to assist with any questions we have."
- Zoe Jenkins, MA, MT (AMT) Laboratory Services Director and Facility Joint Commission Coordinator.

How to Obtain Test Kits
Contact GENETWORx
Contact GENETWORx. Within 1-2 business days an account will be created and you will receive access to the GENETWORx portal for future test results.
Order COVID-19 Tests
Receive Test Kits
Within 72 hours the healthcare provider(HCP)/pratice designated will receive test kits via FedEx. The test kit will include a nasopharyngeal swab, and the universal transport media in a vial to ensure RNA and DNA survival.
Send Test Kits Back
to GENETWORx
Once the test is administered by the HCP and has a specimen from the patient, the HCP will put the vial and the test order with the ordering-physician's signature in the provided bag and then into a prepaid Fedex package that will be delivered right to a GENETWORx lab.
Receive Results in
1 Business Day
Within 1 business day, the specimen will be tested and the results will be sent back to the HCP and patient. If the patient signed a release you wil recieve the results via the GENETWORx portal. GENETWORx will report to the State Health Department, so you do not have to report anything to local health authorities.
 

Enroll for the GENETWORx ‘Test Everyone USA’ Program

Healthcare organizations need to test 100% of their employees for COVID-19 in order to:

  • Ensure a productive, safe workforce
  • Meet patient needs
  • Ensure employee and patient confidence by creating a safe and healthy environment
  • Provide the data to local, state and federal government, as well as medical experts to aid in research
  • Stimulate the local and national economy
  • Stop the spread of the COVID-19 virus

The ‘Test Everyone USA’ program, offered exclusively by GENETWORx, provides healthcare providers and organizations ongoing testing. Through this program, healthcare providers will be tested for COVID-19 twice per week, and receive test results within 1 business day.  With this knowledge, everyone can have peace of mind and take the necessary actions based on their test results. Healthcare organizations can focus on their mission with a productive, confident workforce and serve their patients and communities with the ‘COVID-19 Free, GENETWORx Certified’ seal.

 

 

FAQs

Who can order GENETWORx COVID-19 tests?

Physicians, hospitals, and any other United States healthcare provider can order GENETWORx’s 2019 Novel Coronavirus (COVID-19) test. Our tests are available for any patients who meet current guidance for evaluation of COVID-19 infection. Our tests feature 99% specificity and sensitivity to detect the presence of SAR-CoV-2, the virus responsible for COVID-19.

How can I order GENEWORx COVID-19 tests right now?

Call Matt Etheridge (478-718-7497) or Damon Faulkner (865-405-9660), who will set you up in GENETWORx’s portal (where you will receive the results) and send the kits to your facility. Within 72 hours, your facility will be set up in our portal and your test kits will arrive.

How does the process work? Who collects the specimens?

After a physician contacts GENETWORx, we will send your testing kits to your facility. These kits will include a swab and the universal transport media in a vial to ensure RNA and DNA survival. Once the swab is taken by a healthcare provider, the vial and test order with the physician’s signature are placed in an individual bag, which are then placed into a larger bag. This is sent via FEDEX to our laboratory, where it will be tested, and results will be sent through the GENETWORx portal within 1 business day.

What types of specimens are needed for the testing?

GENETWORX’s COVID-19 testing requires a nasopharyngeal swab collection. Specimen should be collected using a synthetic nasopharyngeal swab and placed in a viral transport medium to be accepted for testing. Only one sample type per patient will be accepted. Appropriately sized swabs with synthetic tips can be used with the exception of calcium alginate tips, swabs with preservatives, and swabs with wood shafts. Viral transport media that is acceptable for the collection of influenza specimens can be used to transport swabs for COVID-19 testing.

How will an ordering physician be notified of results? And when?

Once GENETWORX’s receives the provided sample, it will be tested and the result – whether it’s positive or negative – will be sent confidentially via our portal within 1 business day. You will receive instructions on how to set up the portal upon receipt of the COVID-19 test. GENETWORx offers a fast turnaround time of 1 business day for COVID-19 testing.

How can I avoid a testing rejection?

In order to get quick, accurate results to patients, the following samples cannot be accepted for testing:

  • Any swabs with calcium alginate, cotton tips, or wooden shafts
  • Samples that have been refrigerated for more than 72 hours
  • Samples that have been kept at room temperature for more than 24 hours
  • Samples that are improperly labeled
  • Samples that are contaminated
  • Broken or leaking transport devices

How accurate are GENETWORx’s tests?

Genetworx is uniquely qualified to perform COVID-19 testing and deliver incredibly accurate, timely results because we regularly perform complex molecular diagnostic testing, outside of the pandemic. Not all companies have the technology and infrastructure to deliver an accurate result in a timely manner. We have special instrumentation and expertise to run a large volume of COVID-19 tests and produce results in one business day with over 99% specificity and sensitivity. This capability is not found in most tests or in most laboratories. Some tests without this level of sensitivity will not detect the presence of the virus.

Will GENETWORx report COVID-19 results to local and state public health entities?

GENETORx will report positive results to state and public health departments. As long as all provided demographic patient information is accurate, you will not have to report anything to state and public health departments.

What is GENETWORx’s testing capacity?

GENETWORx’s is currently performing thousands of COVID-19 tests every day. We have been working closely with local and state officials to continue providing our services during this pandemic. Every day, GENETWORx is adding machinery automation and efficiencies to continually increase our testing capacity to meet the demand during this pandemic.  

GENETWORX’s is currently working on antibody testing and aims to have this launched for providers by the end of May.

For more information on our testing capabilities or instructions of gathering samples,
please contact GENETWORx at This email address is being protected from spambots. You need JavaScript enabled to view it.
or by calling Matt Etheridge at 478-718-7497 or Damon Faulkner at 865-405-9660.